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Traverse City Michigan Chapter

Traverse City, MI

Next Chapter Meeting

Title/topic: Preparing for the unexpected - keeping your office safe and secure in uncertain times
Speaker: Gail Eminhizer, CMM, CGCS, HITCM-PP
Date: 06/21/2017
Time: 07:30 AM - 09:00 AM
Location: This presentation is geared toward helping you plan for a safer work environment. With news of active shooters, natural disasters and other events, what can you do to keep your practice, patients and staff safe?

NMC University Center Room 216
(Dendrinos Drive) off of Cass Rd. just north of South Airport Road.


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Chapter News

04/21/2017 - HR Policy Round Table
April’s Traverse City Chapter Meeting was a round table exchange of information related to HR policies. How do we advertise for and hire new staff, the shortage of medical assistants in the area, and issues with staff members getting along were some of the topics touched on. It’s really nice to know that other offices face the same challenges and that you are not alone trying to figure everything out. The round table discussions always reinforce how wonderful it is to be a part of PAHCOM. Our sponsors for the TC Chapter are extremely generous and always provide a really nice raffle gift. We had a full house for our April meeting. Looking forward to our Seminar and Vendor Fair on Friday, May 12th.

03/16/2017 - Patient Engagement and the Changing Healthcare Landscape: Considerations for Hospitals, Health Systems and Group Practices.
Sonia Hissett, DNP, APRN, FNP-BC, AGAC-NP who works with abbvie Pharmaceuticals gave a fantastic presentation on patient engagement. Changes in payment model from fee for service to quality of care have shifted emphasis to patient satisfaction. Your patient experience is a key measure that may influence reimbursement and incentive payments. Engaging patients has been shown to increase compliance and improve patient satisfaction. Effective communication with patients improves patient compliance, healthcare outcomes and satisfaction. Being aware of your tone of voice and body language when communicating can have very positive impact on your patient experience in your office. From the moment the patient checks in to the moment they leave you have opportunity to impact their experience. Practice the “Platinum Rule”: Treat others as they want to be treated!”

02/28/2017 - Navigating The DOL Fiduciary Rule and How it May Impact Your Retirement Plan
Ryan Sullivan, CFP, Principal and Managing Director at Rehmann Financial spoke to our group regarding the Department of Labor Conflict of Interest Rule that goes into effect on 4/10/17. The new fiduciary rule will make brokers fiduciaries if they provide "investment advice". Fiduciary advisors will not earn commissions. From 4/10/17 until 1/1/18, retirement clients must receive a written statement of fiduciary status and conflict disclosures. Thanks to a generous collaboration with our local Northern Physician Organization, the Traverse City Chapter has had six new members join. We are excited to welcome Suze Gignac, Tammy Hollenbeck, Terry McPhall, Jenni Rose, Katie Smielewski, Tanya Stratford and Paula VanAmberg!


Chapter Contact

Gail Eminhizer, CMM, CGCS, HITCM-PP
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Chapter Officers

Jamie M Schichtel, CMM, CMA

Gail Eminhizer, CMM, CGCS, HITCM-PP

Laura Alexander, CMM

Christine Lee, CMM

Membership Director:
Paulette Hunt, CMM, RMA


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Chapter Support Liaison

Kathryn Eiler, CMM, HITCM-PP

Chapter Points

Current points total: 490