Visit PAHCOM on Facebook Visit PAHCOM on Twitter Connect with PAHCOM on LinkedIn Visit PAHCOM on YouTube
photo of Traverse City Michigan

Traverse City Michigan Chapter

Traverse City, MI

Next Chapter Meeting

Title/topic: HIE-Where are we and where are we headed?
Speaker: Ed Worthington, NPO
Date: 01/17/2018
Time: 07:30 AM - 09:00 AM
Location: Ed will update us on the status of the local, state and national HIE platforms.

NMC University Center Room 216
(Dendrinos Drive) off of Cass Rd. just north of South Airport Road.


See all chapter events


See all sponsors for this chapter

See all PAHCOM National sponsors

Click here to become a chapter sponsor

Chapter News

12/29/2017 - "Staffing" Roundtable
We held our second annual Holiday Breakfast round table discussion in December. It was our largest member meeting, with 20 members attending! All of us face challenges with staffing, so we shared our experiences with hiring, employee retention, when to post a job positions, etc. There seems to be a shortage of clinical staff in our area and that lead to the discussion of how can we collaborate with our local career tech program and college to make resources available. Our PAHCOM Chapter chooses a different organization to donate to each year and this year we choose S.T.E.P., which is the Students in transition Empowerment Program. The program serves students in a variety of ways, including free meals, appropriate attire/shoes, hygiene products and school supplies just to name a few. S.T.E.P. ensures educational stability for homeless children and youth. On a local level 520 students are being served under this program and 1084 students in a five county area. 2017 has been a wonderful year for our Traverse City Chapter and we are looking forward to 2018!

11/20/2017 - Communicating Employee Expectations
Michele Lurvey of Traverse Dental Associates presented at our November Chapter Meeting. Her topic was on how to get the best out of our employees by setting clear expectations, checking in with them regularly, and holding them accountable. Rather than hold an annual employee review, provide feedback more often, an action plan and follow through or consequences as necessary. Michele’s list for every team member are: 1) Attendance: Shows up when scheduled, takes off only allotted time, isn’t tardy in the morning or after lunch. 2) Engagement: Strives for continuous improvement, looks for way to help teammates, offer suggestions to improve practice production and/or efficiency. 3) Efficiency: Completes takes efficiently. Keeps socializing to minimum. 4) Attitude: Professional and friendly to patients and team without exception. Greets challenges and changes with optimism and helps create solutions when obstacles are present. In addition to working full time at Traverse Dental Associates, Michele teaches classes at our local college, Northwestern Michigan College.

10/30/2017 - 29th Annual PAHCOM Conference
Another Annual PAHCOM Conference completed! Our chapter had the good fortune of having six attendees this year. It felt so good to have such a presence for Traverse City! The conference was packed with interesting and useful courses. Cindy Conquest, Jamie Schichtel and I all took exams on Monday of conference week. Talk about test anxiety!! We all had our share of fun too. I feel so privileged to be a part of an organization that shares knowledge and promotes networking between other managers. Our job as practice managers is really hard, but we have each other to lend support. If you are thinking of attending the Annual Conference in 2018, I would highly encourage you to do so. Congratulations to Cindy Conquest, our newest certified medical manager! Congratulations to Jamie Schichtel and Laura Alexander for attaining their HITECH certification!


Chapter Contact

Gail Eminhizer, CMM, CGCS, HITCM-PP
Send Email

Chapter Officers

Jamie M Schichtel, CMM, HITCM-PP, CMA

Michele Lurvey

Laura Alexander, CMM, HITCM-PP

Christine Lee, CMM

Membership Director:
Gail Eminhizer, CMM, CGCS, HITCM-PP


List CMM members

Chapter Support Liaison

Kathryn Eiler, CMM, HITCM-PP

Chapter Points

Current points total: 375