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PAHCOM recognized the ever increasing need for a program that would provide recognition to individual office managers having knowledge, skills, and experience necessary to successfully manage today's ever-changing medical practices. As a result, the Certified Medical Manager (CMM) program was established.

CMM is the designation of a true professional and is the most senior in the industry. Our focus is strictly on managers of solo provider and small group physician practices. CMM is not an entry level certification and does require both experience and education.

Make a difference for your practice and for your career. Document your expertise and become a Certified Medical Manager!

 

  • Exam Format, 
    Content, & Locations
  • Qualifications, 
    Application, & Preparation
  • Congratulations 
    & Recertification

Format

  • 200 questions (multiple choice)
  • 3 hours are allocated to complete the exam
  • Proctored either at an online partner testing center or in person at the Annual PAHCOM Conference

Exam Content

The CMM credential recognizes the knowledge, skills, and abilities required to manage physician practices or other ambulatory service centers in an increasingly complex environment. CMMs work as critical links between providers, patients, staff and payers. The CMM credential validates the candidate’s performance in ten domains of medical practice administration:

Insurance/Managed Health Care Plans

  • Coding Analysis
  • Billing and Collections
  • Managed Care

Risk Management

  • Overview
  • Compliance

Finance

  • Employment and Payroll
  • Financial Planning
  • Practice Accounting

Contract Management

  • Health Care Contracts
  • Corporate Contracts

Data Management

  • Systems Analysis and Design

Human Resources Management

  • Overview
  • Conflict Management

Communication

  • Meetings
  • Interpersonal

Administrative Objectives

  • Managing and Leading
  • Time Management

Clinical Knowledge Administration

  • Health Care Law

Marketing

  • Patient Education & Practice Marketing

Locations

Qualifications

  • Three years experience in a patient care environment
  • 12 college credit hours in business/healthcare (or commensurate experience)
  • PAHCOM membership

Application

  • All applications are online here
  • Exam fee is $385 (If for some reason you do not pass the first time, you can re-take it at no cost to you within one year of your application date)

Preparations

Congratulations

  • Congratulations on your new certification! PAHCOM will congratulate you by listing your name here. The congratulations page lists the most recent ten CMMs.
  • All active CMMs are listed here for verification and recognition.
  • Practices managed by CMMs are recognized and promoted here.
  • New CMMs will receive a congratulations package in the mail including:
    • Certified Medical Manager Certificate
    • Letter to you practice commending you on your accomplishment
    • Press release ready for you to share with your local media contacts
    • CMM lapel pin
    • 3.5" CMM sticker (good for indoors or out/bumper/etc.)

Recertification

  • Certified members must maintain continuous membership and recertify every 24 months.
  • Recertification requires continued education

Educational Institutions

Educational Institutions with certificate and/or degree programs in healthcare administration (especially those specific to smaller medical practices), please see our Academic Credentialing Program information and consider offering your students PAHCOM membership and operational industry networking access before they graduate and certification upon graduation.