Visit PAHCOM on Facebook Visit PAHCOM on Twitter Connect with PAHCOM on LinkedIn Visit PAHCOM on YouTube

Resources on this page are designed to support managers of solo and small group physician practices with eHealth initiatives and guidance to help your small practice achieve success!

PAHCOM is dedicated to providing professional development solutions for medical office managers across the United States and will continue to update these resources as necessary including hosting new webinars from The Centers for Medicare and Medicaid Services (CMS) and posting the video recordings here for your use in sharing this information with your staff and/or providers.


  • EHR
  • ICD-10

Free Webinar Video Recording & Slides Downloads

Free Webinars hosted by PAHCOM and presented by CMS specifically for small practice needs

Medicare & Medicaid EHR Incentive Programs: Stage 2, Payment Adjustments & Audits

Loading the player ...

Download slides from this webinar

Access all recorded EHR Webinars from CMS on the PAHCOM YouTube Channel

EHR Stage 2 Rules Released!

Medicare and Medicaid Programs; Electronic Health Record Incentive Program--Stage 2

Stage 2 Final Rules ONC
Health Information Technology: Standards, Implementation Specifications, and Certification Criteria for Electronic Health Record Technology, 2014 Edition; Revisions to the Permanent Certification Program for Health Information Technology

Articles about key elements of the recently-published Stage 2 final rule:

Regional Extension Centers (RECs)

Providers do not have to become technology experts to achieve meaningful use of EHRs; RECs will provide you with on-the-ground assistance.
Locate an REC near you!

Office of the National Coordinator (ONC)

The Office of the National Coordinator (ONC) is the principal Federal entity charged with coordination of nationwide efforts to implement and use the most advanced health information technology and the electronic exchange of health information. This link provides provider-oriented resources that will help office managers and medical professionals get started with EHR implementation and achieve meaningful use.

CMS resources specifically for you as a small practice

Beginners Guide to EHR - An Introduction to the Medicare EHR Incentive Program for Eligible Professionals is intended to provide eligible professionals with a simple overview of the Medicare EHR Incentive Program. Each step of the program is explained in this guide to help health care professionals understand the basics of the program and determine how to successfully participate.

Educational Materials - Want to know more about the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs? CMS has prepared materials which explain the programs. You will also find audio recordings, written transcripts and presentation materials from provider training sessions in the Section titled Presentations for Providers.

CMS EHR Incentive Program List Serve
Get Up-To-Date Program News and Information. Subscribe now!

The Meaningful Use Attestation Calculator
This online tool allows providers to test whether or not they would successfully demonstrate meaningful use for the EHR Incentive Programs. See this online tool to help you determine whether you have met Meaningful Use requirements before you attest.

Medicare EHR Incentive Payment Process
The American Recovery and Reinvestment Act (Recovery Act) of 2009 provides for incentive payments beginning in 2011 for Medicare Eps and other meaningful users of certified EHR technology. This article describes the payment process for the Medicare EHR Incentive Program.

CMS HIT Programs Timeline
Chronologically organized milestones and resources clearly displayed in table format for ease of use regarding the following programs:

  • Medicare EHR Incentive Program
  • ICD-10/5010
  • Electronic Prescribing (eRx) Incentive Program

CMS EHR Frequently Asked Questions (FAQs)
This is a direct link to the EHR section of the CMS FAQs. Take a look and see if your question has been addressed. If you do not see answers to your questions there, you can either submit your question via the FAQ page or you can use the information below to Ask CMS Directly.

Ask CMS Directly

EHR Information Center Hours of Operation:
7:30 a.m. – 6:30 p.m. (Central Time) Monday through Friday, except federal holidays.
888-734-6433 (primary number) or 888-734-6563 (TTY number)

Road to 10: The Small Physician Practice's Route to ICD-10

CMS has created "Road to 10" to help you jump start the transition to ICD-10.

How will my practice benefit from ICD-10?

Physician Champions

Frequently Asked Questions

Get Started

ICD-10 Training Events

Quick ICD-10 References


CMS' MLN Testing

National Coverage Determinations (NCDs)

Local Coverage Determinations (LCD)

Online ICD-10 Guide – This is a comprehensive, detailed resource to help providers implement every step of the transition from ICD-9 to ICD-10 medical codes. The online guide provides guidance on ICD-10 implementation for small and medium practices, large practices, small hospitals, and payers. The guide is a good resource for someone who understands ICD-10 and wants help with the details of their organization’s transition.

Introduction to ICD-10 – This resource provides an overview of ICD-10, basic steps for providers to take to prepare for ICD-10, and available educational resources to use along the way. The introduction is a great place to start for someone who knows little or nothing about ICD-10.

Role of Clearinghouses in ICD-10 Transition – This fact sheet provides an overview of how to determine if clearinghouses offer ICD-10 transition billing/coding services. If a provider uses a clearinghouse, they should check out this resource to make sure they understand what clearinghouses can and cannot do during the ICD-10 transition.

Basics for Small and Rural Practices – This basic resource focuses on supporting small and rural practices with activities related to the ICD-10 transition. Using a simple checklist, it guides providers through important phases of their transition process.

ICD-10 Resources Flyer – This flyer provides a complete list of all available CMS resources related to the ICD-10 transition. The flyer has been updated to include recently-launched materials.

Continuing Education: Medscape Modules – Continuing medical education (CME) and continuing education (CE) credits are available to physicians and nurses who complete ICD-10: ICD-10: A Roadmap for Small Clinical Practices and ICD-10: Small Practice Guide to a Smooth Transition, two free Medscape Education Modules that provide guidance to small practices making the transition to ICD-10.

– Gail E. Eminhizer, CMM, CGCS, HITCM-PP, represents PAHCOM and participates in this critical panel discussion about ICD-10 transition challenges for small practices.

ICD-10 Videos

Visit YouTube/PAHCOM for more CMS Videos!

ICD-10: A Roadmap for Small Clinical Practices

Gail E. Eminhizer, CMM, CGCS, HITCM-PP, represents PAHCOM and participates in this critical panel discussion about ICD-10 transition challenges for small practices.