Visit PAHCOM on Facebook Visit PAHCOM on Twitter Connect with PAHCOM on LinkedIn Visit PAHCOM on YouTube
photo of Traverse City Michigan

Traverse City Michigan

Traverse City, MI

Next Meeting

Title/topic: Employee Handbooks
Speaker: Laura Dinon, Attorney - Plunkett, Cooney
Date: 04/15/2020
Time: 07:30 AM - 09:00 AM
Location: NMC University Center - Second floor


See all events


See all sponsors

Click here to become a sponsor

See all PAHCOM National sponsors


02/19/2020 - Setting and Maintaining Boundaries at Work
Michele Lurvey of We Before Me Leadership Development and Team Building was the guest speaker at our February Chapter Meeting. Her topic of “Setting and Maintaining Boundaries at Work” resonates with all of us. As managers we spend long days at the office and when we leave for the day we don’t know how to disconnect or our physicians and staff don’t leave us alone. We truly are dialed in all of the time. As Michele states, the cost of not setting and maintaining boundaries is burnout and potentially turnover. Often we set the expectation by being available 24/7. We receive calls, texts, and emails once we are home, at meetings or even while we are on vacation. Our physicians reach out to us because they want to convey information or a request “while they are thinking of it”. Setting everyday boundaries and boundaries for while we are on vacation can be difficult, especially if we have developed a culture of always being accessible. We need to set and convey clear expectations as well as develop new habits. For example, any communications after hours will be addressed the following business day. If there is something urgent/emergent, then please call rather than text. Set aside specific time to work on projects, i.e. 10-11:30 on Monday and Wednesday with a closed door. Obviously, if there is an emergency then please knock. When leaving for vacation, let your staff and providers know that you will be unavailable and for what specific dates. If you have a while board, write down the coverage of your duties. For example, any call-ins should go to…………., IT issues will be addressed by ………., etc. Again, if there is an emergency, please call rather than text. Allow yourself to truly disconnect (don’t read those emails from work!). You not only deserve the time off, but you need it!

01/15/2020 - Officer Installation + Financial Trends
The Traverse City Chapter kicked off the New Year with their Installation of Officer Ceremony. We welcome two new officers to our board: Anna Ohler, Membership Director and Terry McPhall, Vice President. Returning officers include Laura Alexander, Secretary; Peter Robinson, Treasurer; and Jamie Schichtel, President. We also thank Paulette Hunt and Gail Eminhizer for their years of service to our chapter as board members. Our meeting topic was presented by Bob Needham and Jeremy Harnish from Huntington Bank. They discussed the current issues and concerns surrounding financing and banking and made numerous recommendations for safety processes to be considered in our practices. Cyber breaches are increasing daily and the need to protect the practice from fraud is also increasing. Additional topics included consideration for Cyber Security Insurance as well as a CPA review of products and services we are utilizing to check for any possible breach passageways. Handouts were provided and are available for members who were not in attendance and would like a copy.

12/31/2019 - Holiday Generosity
Once again our Traverse City Chapter chose a local organization to make a donation to. This year we collaborated with the Traverse City Senior Center and their Mitten Tree campaign. Due to the generosity of our Chapter members, we were able to donate a sizable amount of warm mitten and hats that will then be distributed to those in need. It is so satisfying and heartwarming to be able to give back to our beautiful community.



Jamie M Schichtel, CMM, HITCM-PP, CMA
Send Email


Jamie M Schichtel, CMM, HITCM-PP, CMA

Terry L McPhall, CMM

Laura Alexander, CMM, HITCM-PP

Peter Robinson, CMM

Membership Director:
Anna Ohler, CMM


List CMM members

Support Liaison