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Traverse City Michigan Chapter

Traverse City, MI

Next Chapter Meeting

Title/topic: Establishing and Maintaining Boundaries
Speaker: Michele Lurvey
Date: 02/19/2020
Time: 07:30 AM - 09:00 AM
Location: The digital age makes a 24/7 connection to work all too easy. Learn how to establish boundaries for work and how to respond when those boundaries are tested. Join in if you are looking to rebalance home and work life for you and your team!

Meet at the NMC University Center - Second Floor - Room 212.


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Chapter News

01/15/2020 - Officer Installation + Financial Trends
The Traverse City Chapter kicked off the New Year with their Installation of Officer Ceremony. We welcome two new officers to our board: Anna Ohler, Membership Director and Terry McPhall, Vice President. Returning officers include Laura Alexander, Secretary; Peter Robinson, Treasurer; and Jamie Schichtel, President. We also thank Paulette Hunt and Gail Eminhizer for their years of service to our chapter as board members. Our meeting topic was presented by Bob Needham and Jeremy Harnish from Huntington Bank. They discussed the current issues and concerns surrounding financing and banking and made numerous recommendations for safety processes to be considered in our practices. Cyber breaches are increasing daily and the need to protect the practice from fraud is also increasing. Additional topics included consideration for Cyber Security Insurance as well as a CPA review of products and services we are utilizing to check for any possible breach passageways. Handouts were provided and are available for members who were not in attendance and would like a copy.

12/31/2019 - Holiday Generosity
Once again our Traverse City Chapter chose a local organization to make a donation to. This year we collaborated with the Traverse City Senior Center and their Mitten Tree campaign. Due to the generosity of our Chapter members, we were able to donate a sizable amount of warm mitten and hats that will then be distributed to those in need. It is so satisfying and heartwarming to be able to give back to our beautiful community.

12/18/2019 - Monitoring & Managing Google and other Reviews for your Practice
The historic Park Place Hotel was the venue for our annual December PAHCOM breakfast. Peter Robinson, CMM, chapter treasurer led a round table discussion on monitoring and managing online reviews. We’ve all experienced a bad review, but what do you do about it? For the most part it’s best not to ignore the bad review but do not engage in a debate. Some patients simply are not satisfied no matter what. If you choose not to respond, do your best to add more positive reviews and that will eventually put the bad review at the bottom of the list. Anyone can create a Facebook page with your company name. Make sure you claim that page and you can either keep it going with your actual practice content or you can shut it down. However you manage your reviews, always be kind and consistent in your responses.

11/21/2019 - Opioid Crisis in Northern Michigan
Traverse City’s October Chapter Meeting consisted revolved around the nationwide Opioid Crisis with particular attention to its effects in northern Michigan. We had two presenters. First was Amber Daniels from Michigan Department of Licensing and Regulatory Affairs (LARA). Amber addressed the progression of the Opioid prescribing laws in the state and what each regulation meant. She also presented some statistical data that has shown a decrease in Opioid prescribing since the inception of these new laws. There is still a long way to go, but progress is definitely being made. Our second presenter was Detective Lieutenant Benjamin Garrison from the Michigan State Police Diversion Investigation Unit (DIU). He explained the role of the unit (identifying and prosecuting licensed healthcare professionals who are engaged in the diversion of controlled substances.) He explained the difference between overprescribing and diverting and gave common signs of potential diversion. Overprescribing is prescribing a greater amount of or on more occasions than necessary for a legitimate medical purpose. Diversion is prescribing controlled substances outside the usual course of professional practice AND not for a legitimate medical purpose. If you would like a copy of the list of the common signs of potential diversion, please reach out to Gail Eminhizer at and she will provide a copy to you. We appreciate the information provided by both Amber and Ben. This was very informative and enlightening.


Chapter Contact

Gail Eminhizer, CMM, CGCS, HITCM-PP
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Chapter Officers

Jamie M Schichtel, CMM, HITCM-PP, CMA

Terry L McPhall, CMM

Laura Alexander, CMM, HITCM-PP

Peter Robinson, CMM

Membership Director:
Anna Ohler, CMM


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Chapter Points

Current points total: 115