Visit PAHCOM on Facebook Visit PAHCOM on Twitter Connect with PAHCOM on LinkedIn Visit PAHCOM on YouTube
photo of Lehigh Valley Pennsylvania

Lehigh Valley Pennsylvania Chapter

Allentown, PA

Next Chapter Meeting

Title/topic: Spring Inspiration Conference Day 1
Speaker: Various Speakers
Date: 04/12/2018
Time: 11:30 AM - 05:30 PM
Location: The Renaissance Allentown Hotel

Register at

Please do not RSVP via this link


See all chapter events


See all sponsors for this chapter

See all PAHCOM National sponsors

Click here to become a chapter sponsor

Chapter News

02/28/2018 - Harassment In The Workplace
The Lehigh Valley chapter started out our year with a hot topic, Harassment in the Workplace. When we think of harassment we typically think of sexual harassment, George Hlavac, Esq, Norris, McLaughlin, and Marcus showed members and Penn State students the big picture when considering our obligations of all types of harassment. One of the items that we would assume would be the simplest to implement would be common sense and lead by example. However, if the media has shown us anything we know that common sense is lacking in several individuals who are in position of power. The #metoo movement is a wake-up call to all of us in leadership positions to pay attention to what is happening in our offices. Attorney Hlavac shared several ways that we should be protecting our employees from inside and outside (customers, family members) unwelcome situations. Training/education are top on the list, next implement and follow policy, provide a safe way for staff to file a complaint, make sure no individual is retaliated against if they file a complaint, and follow-up on the complaint. Cindy Fisher, CMM, HITCM-PP, Membership Director welcomed several new members to our chapter meeting. It is exciting to watch our chapter grow with the gift program, and we look forward to future opportunities with our members through CMM and HITCM-PP certifications. Cindy also holds the position of conference chairperson and gave us an update on Spring Inspiration (April 12 - 13, 2018). This is going to be a "Grand Event" to be held at the Renaissance Hotel in Allentown, make sure you go to our website for details and registration ( Steph Hanzl, RN, CCRP, CMM - Vice President reviewed our scholarship opportunity to attend National PAHCOM conference to be held in Clearwater, FL, in October. We had a good representation of chapter members and Penn State students at the meeting. The Lehigh Valley PAHCOM chapter and Penn State Lehigh Valley HPA program have an on-going collaboration in education, mentoring, and internships for the students. I'm proud of our chapter members and their dedication to sharing knowledge with these students. On behalf of the officers and myself, let me say we are here to serve our chapter members, we invite input and dialogue on topics and interests you would like to see presented at future meetings. We look forward to another excellent year in our chapter and with PAHCOM. Respectfully submitted, Suzette Benedick, MBA, CHC, CMM, HITCM-PP - President

01/31/2018 - Lehigh Valley chapter hits the ground running in 2018
Congratulations PAHCOM on your 30th anniversary – we thank you for your commitment, support, and dedication to your members. The Lehigh Valley Chapter has hit the ground running in January 2018, we have many things planned for our chapter members and guests this year that are educational, inspirational, and FUN. Our January chapter meeting was rescheduled due to inclement weather, our speaker, George Hlavac, Esquire of Norris, McLaughlin & Marcus has agreed to present his topic “Surviving the Sexual Harassment Epidemic: How to Protect You and Your Practice from Liability” at our February 28th meeting to be held at the Penn State Lehigh Valley campus. The Lehigh Valley chapter and Penn State Lehigh Valley Health Policy and Administration (HPA) program are collaborating our efforts in various projects. HPA students are obtaining internships with chapter members, we are offering shared education through chapter meetings and certain HPA classes (by invitation) which are open to students and chapter members, we are also offering and encouraging networking opportunities for students to meet medical managers. The PAHCOM – Penn State Lehigh Valley collaboration is important to us as medical managers, specifically as we consider succession planning and those individuals who will come after us. Chapter members have an impressive amount of information to share with students and make excellent mentors as we have the experience, knowledge, and education required to be successful in this industry. I would like to give a big shout out to our 2018 Membership Director, Cindy Fisher, CMM, HITCM-PP. Cindy has been actively promoting the “Gift a Membership” campaign to its fullest; Cindy’s efforts in promoting PAHCOM has increased our chapter membership by 16 new members that have joined in the last two months. As of this posting the Lehigh Valley chapter is now 108 members strong…..go PAHCOM. Save the date for our annual Spring Inspiration Conference April 12th-13th, 2018 to be held at the Bear Creek Mountain Resort and Conference Center, Lehigh Valley, PA.; you can find more information on the conference on our website. I am honored to be your President this year, I have big shoes to fill as our past President and officers have lead our chapter to excellence. I would like to thank the 2018 officers that have agreed to represent and lead our chapter: Steph Hanzl, CMM, RN, CCRP – Vice President, Aileen Naudascher, CMM, HITCM-PP – Secretary, Wanda Cronrath, LPN, CMM, HITCM-PP – Treasurer, and Cindy Fisher, CMM, HITCM-PP – Membership Director. Respectfully submitted, Suzette Benedick, MBA, CHC, CMM, HITCM-PP; President - Lehigh Valley chapter


Chapter Contact

Suzette Benedick, MBA, CHC, CMM, HITCM-PP
Send Email

Chapter Officers

Suzette Benedick, MBA, CHC, CMM, HITCM-PP

Steph Hanzl, CMM, RN, CCRP

Aileen Naudascher, CMM, HITCM-PP

Wanda Cronrath, LPN, CMM, HITCM-PP

Membership Director:
Cindy Fisher, CMM, HITCM-PP


List CMM members

Chapter Support Liaison

Gail Eminhizer, CMM, CGCS, HITCM-PP

Chapter Points

Current points total: 680


August 2014

July 2014

June 2014