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Tuesday, October 17, 2017
7:30 am - 8:30 am Networking Breakfast in the Exhibit Hall

Complimentary Continental Breakfast
8:30 am - 10:00 am Keynote: Are You Change-Ready... or Change-Resistant?
Speaker: Cathy Newton
Earn 1.5 CEU(s)

Change is happening at lightning speed. It is pervasive and the variables are uncertain. Are you (the leader of the pack!)—and your employees—change-ready or change-resistant? Don’t hunker down in resistance when it could affect your reputation, your performance, and the quality of service you provide. Confront your own biases on change. Learn pro-active methods to support others in shifting change-resistance to change-readiness. And learn personal strategies to attune your own mindset towards change. Risk it!
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10:00 am - 10:30 am Networking Break in the Exhibit Hall

Learn more about solutions for your practice management needs by visiting the Exhibit Booths. Leave your business card and you will be entered in three cash prize drawings for $100 with the PAHCOM Exhibit Wheel of CASH!
10:30 am - 12:00 pm Credentialing Doesn't Have to Be Hard
Speaker: Chastity Werner
Earn 1.5 CEU(s)

We know credentialing can be a headache. There are mounds of documents, untold amounts of phone calls to payers, and obtaining signatures from providers who seem to vanish into thin air sometimes. Trust us – it doesn’t have to be this hard. We will review updates and changes by PECOS and CAQH Proview, share our ideas on how to streamline and shorten the credentialing process. The shorter you can make your credentialing cycle with payers, the faster the money will come in.

Join us for tips, tricks, and hints on how to get rid of the headache that can be associated with credentialing.
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10:30 am - 12:00 pm Preparing Your Organization for the Death of Fee For Service
Speaker: Dennis Flint
Earn 1.5 CEU(s)

This session will provide creative ways to educate providers about opportunities for success within the data-driven, value-based reimbursement process. The move from volume to value represents a plunge into uncertainty that challenges practices to bring the very creators of acuity, quality and cost data into the value-based conversation. Four provider engagement techniques will be discussed: developing new coding habits that create patient population acuity data from which all quality and cost metrics are measured; creating production-based, tiered provider compensation models for the value-based world; communicating the impact of specific data elements for which providers are responsible, especially in the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) and Merit-Based Incentive Payment System (MIPS) arena; and encouraging financial and clinician collaboration regarding value-based contracts that present opportunities and rewards for the organization. This session will provide you with the knowledge to:
1. Address ICD-10 and hierarchical condition category (HCC) coding concepts that impact patient acuity measures
2. Diagram provider compensation changes that reward value
3. Analyze value-based contracts to maximize revenue potential and meet provider compensation expectations
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12:15 pm - 1:15 pm Networking Lunch by Specialty

This is a working lunch with your specialty peers from around the country. Share knowledge with others in your specialty who are facing challenges and finding successes. Learn about resources that could benefit your practice from others who have been there.
1:30 pm - 3:00 pm Bridging the Gap: How to Managing and Work with Different Genders, Generations and Genetics
Speaker: Candace Whirley
Earn 1.5 CEU(s)

This interactive, energetic and entertaining presentation will enable participants to recruit and manage top candidates by learning the differences between generations X, Y, Boomers, and Matures, and their work habits and goals. Candy will also share her knowledge of gender differences in order to help participants understand that there is truly a difference in communication and conflict management. Those who have experienced Candy, know this presentation would not be the same without one of her famous activities! Put on your hardhats, you will be building a BRIDGE!
Take Aways
Learn which team members behavioral style works best with each job position. You will learn how to keep performance HIGH when moral is low during changing times in the organization Understand HOW to motivate, communicate and negotiate with the Baby Boomers to the Baby Z’s! Understand 5 key ideas about each generation…like what is their work ethic? How do we keep the Generation Ys from moving to the next job?

Bridge the Gap by building a bridge…literally!
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3:00 pm - 3:30 pm Networking Break in the Exhibit Hall

Learn more about solutions for your practice management needs by visiting the Exhibit Booths. Leave your business card and you will be entered in three cash prize drawings for $100 with the PAHCOM Exhibit Wheel of CASH!
3:30 pm - 5:00 pm How Practice Managers can become Revenue Cycle experts; Benchmarking Practices’ Productivity
Speaker: Alice Reybitz
Earn 1.5 CEU(s)

Becoming a Revenue Cycle Expert requires the Practice Manager to watch the productivity of the practice carefully. By setting Benchmarks for expectations of the practice and making the entire staff aware of these expectations and the staff's contribution to these expectations, the entire office becomes the revenue experts. This is what makes a successful practice.
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3:30 pm - 5:00 pm Top 10 Employee Handbook Updates: Making Your Employees Handbook Work for You
Speaker: Candice Pinares-Baez
Earn 1.5 CEU(s)

This session will cover recent legal developments that may have made some of your policies illegal, how to make the change from paper to digital, and other must-do revisions that should be made to your handbook before the year is over.
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5:00 pm - 6:00 pm Rebecca's List - Professional Business Photography

Rebecca’s professional business photos are remarkable and there is a deep discount offered. Register in advance by placing an order in the PAHCOM Store and save even more. The green Store button is located at the top right of any page.
*Note this is an extra fee. This is not included in the Conference Registration.
5:30 pm - 7:30 pm Networking Reception in the Exhibit Hall

Join us in the Exhibit Hall for refreshments and heavy hors d’oeuvres while you explore solutions to help you with your practice challenges.
Included with Conference Registration and guests of registered attendees are welcome.