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If you don't see your question answered here, just ask us.

What is my member number?

How can I tell when my CMM is due for recertification?

Does PAHCOM have local Chapters?

I took over for another office manager who was a PAHCOM member. May I use their membership?

Am I able to use PAHCOM Approved CEUs for my RN, CPC, Etc?

How many CEUs do I need to recertify and how often do I recertify?

What are PAHCOM Bucks (formerly called vouchers)? How do I get them and use them?

What is the ListServ?

How do I sign up for the ListServ?

I'm on the ListServ and I'm getting too many emails all the time. What can I do?

How can I tell when my membership is expiring?

Can I join a PAHCOM Chapter without being a member of the national association?

There is no Chapter in my area. How can we get one started?

Why isn't my Chapter listed in the Chapter Directory?

How do I contact the PAHCOM National office?

What hours can I call PAHCOM?

When do my vouchers expire?

What do I get if I refer a manager who joins PAHCOM?

How can I reach members of the National Advisory Board?

Are PAHCOM members required to adhere to standards?

Is the ListServ monitored?

How can I contact other PAHCOM members?

I need a sample policy/handbook/form for my practice. Where can I find these?

Can I get discounts on Products & Services through PAHCOM?

Do I need to send in my CEU Certificates to prove my CEUs?

How do I update my address or other information?

Where can I take the CMM exam?

If my membership expires, what happens to my Certification?

What happens if I fail to renew my PAHCOM membership on time?

I am renewing my membership online and it's supposed to be $195 but it says the price is $215. How do I get the $195 price?

Where can I find more information on Meaningful Use?

I attended a CMS Webinar through PAHCOM. Where can I get the slides from that event?

I am a PAHCOM member but am currently between jobs. Can I still renew my membership?

I am not currently working as a healthcare manager. Can I still join PAHCOM?

What's Member Search?

How can I set my membership to renew automatically?

How can I set my membership to renew automatically?

How can I tell who else is in my chapter?

Who is my Chapter Support Liaison?

Is the CMM good for entry level managers?

How can I tell if someone is a Certified Medical Manager (CMM) in good standing?

How can I manage my ListServ messages?

What can I do if I do not pass the certification exam?

How can I get a copy of the PAHCOM Salary Survey? Do I have to participate?

How can I freeze my dues forever so they never go up?

I just renewed my membership. Why am I getting a reminder to recertify? or... I just recertified. Why am I getting a reminder to renew my membership?

Can I get a discount at the conference hotel if I tell them I'm from PAHCOM?

How can I find an old conversation from the ListServ?

I'm not sure if I selected sessions or what sessions I chose. Can I see what they are and change them if I want to?

I have a question about a particular product our office uses. Who should I ask?

I want to go to the conference but my office is hesitant to pay. Is there anything I can do to convince them?

I have submitted my application for the CMM exam. What happens next?

I don't see a description of some of the store items. How can I see more details?

I need to create a Compliance Manual for the billing department of the practice I just joined. How can I quickly and accurately do this?

My membership is due for renewal but my employer wants to send a check. How do I renew by mail?

I am looking for a new job. Can PAHCOM help me in my search?

Is Conference just fun and relaxation or is there actual educational content?

What sort of speakers and topics can I expect to see at Conference?

Are there any discounts for Conference registration?

How does membership renewal work?

What is the My Membership link all about?

What happened to the Member Self Care link?

Do you still have vouchers through PAHCOM?

Why don't I get the e-notes from National?

I'm paying by check/mail. Why would I click the online invoice?

I just attended a Webinar that was on the PAHCOM Education Calendar. How do I get my CEUs?

I have been looking at several different organizations, trying to decide which one to join. What makes PAHCOM stand out?

Can we invite non-members to our chapter meetings?

How do I get CEUs for PAHCOM webinars?

I watched the recorded CMS webinar. How do I get my CEUs?

How do I keep track of my CEUs?

My CMM is due for recertification soon. Where do I fax my CEU certificates?

How can I find out what e-mail address you have on file for me?

I moved to a new practice but my membership was paid by my former employer and all my e-mails go to my former office. What happens now?

I forgot my password. How do I reset it?

When I register to take the certification exam, do I get a free Study Guide?

I referred a new member to PAHCOM and she joined. How do I get my $10 in PAHCOM Bucks?

Our Chapter recently referred two new members but we didn't get any points for Chapter of the Year (COTY). How do we correct that?

Who answers the 1-800 number at PAHCOM?

I mailed payment (or vouchers) that are not showing up in my account.

Are college class credits good for CEUs for my CMM?

Does PAHCOM offer CEUs for MLN Training?

Can I get PAHCOM CEUs for attending the CMS Medicare Learning Network events?

How can I see what the monthly meeting topics are for my Chapter and other Chapters?

How much money do Chapters pay the National Office of PAHCOM?

What are the requirements to sit for the PAHCOM Certified Medical Manager (CMM) examination?

I heard that you had to be a member of PAHCOM to take the CMM exam; is that true?

I am a vendor who serves the medical community and I would like to establish myself as a medical professional and get my CMM. Can I take the exam?

Why does PAHCOM require such strict requirements in order to be a PAHCOM Certified Medical Manager (CMM)?

Are there any discounts for the CMM Certification Exam?

Is the Certified Medical Manager course an online course?

What is the objective of the PAHCOM Certification Board?

Will CMMs that have held the CMM credential prior to NCCA accreditation be required to re-take the CMM examination?

Who is in charge of the PAHCOM CMM Program?

What is the purpose of the CMM Examination?

How can I apply to sit for the CMM Examination?

How do I know if my application is approved?

What happens if a candidate “No-Shows” for a scheduled CMM Examination?

What kind of identification is required at the testing center?

How long will I need to wait to find out if I passed the CMM Examination?

Can a candidate appeal the results of the CMM Examination?

What will I receive when I pass the CMM Examination?

Why does the PAHCOM Certification Board require continuing education?

Why does the PAHCOM Certification Board require recertification every two years?

Why does the PAHCOM Certification Board require that 12 of the 24 CEUs required for recertification of the CMM credential be obtained from educational programs preapproved by the Certification Board?

Where can I get PAHCOM Certification Board preapproved Educational Programs?

How do I register my continuing education units?

Why do I need to provide supporting documents for my CEUs?

How do I determine if CEUs that have not been preapproved by PAHCOM will be accepted?

Is there a specific time-period for attaining the required 24 CEUs every two years?

What happens if a CEU Document Review discloses a discrepancy?

Can I Recertify On-line?

Are the educational sessions at the PAHCOM Annual Conference preapproved for CEUs?

When can I add earned CEUs to my CEU Transcript?

What happens if a CMM fails to recertify?

What is the standard for choosing non-PAHCOM approved educational events?

How do local PAHCOM Chapters select their educational events?

How is CEU credit determined for self-study/self-monitored educational endeavors?

I heard that CEUs are audited; how does that happen?

What can I do if I fail to recertify through no fault of my own?

I am a new CMM. How many CEUs do I need to recertify and how often do I recertify?

I have applied for the CMM exam. What happens next?

What if I don't pass the certification exam?